FAQ


You've got questions, we've got answers. See below for answers to frequently asked questions. 

 

How do I set up the cameras?

Crorzar Cameras are designed to be easy to set up. 

1. Download the Crorzar Cameras App (or Crorzar Pro) from the iOs App Store or the Google Play Store. 

2. Create an account. 

3. Add a new camera by following the prompts (please note, both your device and your camera must be connected to a 2.4ghz wifi network). 

Please see this video tutorial for helpful tips as well. https://www.youtube.com/watch?v=KsJJ-KYXQ88

I don't see the upgraded 32 GB SD card I bought. Where is it?

Not to worry, when you purchase the upgrade, we automatically install it for you in the camera. You can see the SD card slot just below the lens when you tilt the camera up. 

Do Crorzar Cameras work with both 2.4ghz wifi and 5ghz wifi networks?

No. The 2.4ghz wifi network provides much better range, so we use that wifi frequency exclusively. 

Is there a monthly cost?

Nope! Crorzar Cameras store video to an included SD card, so you don't have to pay for expensive monthly storage. 

What app do I download?

For Android devices you can download either Crorzar Pro or Crorzar Cameras Pro. iOS users can download Crorzar Cameras.

I locked myself out while trying to create an account. What do I do?

You can either create a different account with a different email address, or wait 24 hours to try again. For security purposes, accounts are locked out for 24 hours after too many incorrect login attempts. 

Is the 360 camera battery operated?

No, the Crorzar 360 plugs into power using an included power cable and adapter. 

 

Do I need wifi?

To view remotely, yes you will need wifi. However, the cameras will still record even with out wifi and you can even connect directly to the cameras without wifi to view live video and watch saved videos. This is called AP mode and only requires that you are within 15-20 feet of the camera.

 

Can I use the Indoor 360 outdoors?

No, we don't recommend it. That camera is not weatherproof and dust or rain may damage it. If you want to use your outdoor cameras, we recommend you try one of our other cameras

 How many cameras can I hook up to one account?

You can have up to 100 cameras on every single account!

 

x